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Returns Policy

Our Returns Policy

Kyra Sports Exchange & Return Policy

Thank you for buying from us at Kyra Sports! We hope you enjoy your new purchase. Of course, when it comes to clothes, we women sometimes need a different size, colour or maybe we just changed our mind.  We always strive to do right by you, our fabulous customer - so please read the following for our exchange/return policy before ordering to ensure a smooth and simple transaction process.

What can be returned?

Anything!

How long do I have to return it?

Our standard returns policy is 30 days.  But seriously, if for some reason, you've had the garment for longer than that and just decided it didn't work for you, shoot us a note at customerservice@kyrasports.com.  We'll work it out.

How do I return it?

Just fill out the enclosed return/exchange card and return it and the item(s) to the address below.

Anything else?

Here are a few other details:

  • non-defective merchandise must be unwashed and unworn;
  • all tags must be attached to non-defective merchandise;
  • all garments are subject to inspection; 
  • send the garment(s) to the address below (we suggest using a mailing method that allows tracking.
Kyra Sports
6 Castle Green 
Ballynure 
Northern Ireland 
BT39 9GN 

For an exchange of equal value, we will ship the new garment to you as soon as possible if it is in stock. If the garment is not in stock, we will contact you to ask how you wish to proceed. 

Feedback on your experience and clothing is ALWAYS welcome and you can contact us at customerservice@kyrasports.com.

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